Emotional Intelligence (EI) is the ability of a person to manage his or her emotions as well as to manage the emotions of others. Emotional intelligence is much deeper than just having good interpersonal skills. It is being aware of and controlling our own emotions and being empathic enough to perceive and manage the emotions of others. That does not mean controlling others, it means understanding others’ emotions well enough to lead them to better performance (Allen Stewart, 2002).
Project managers need to master more than the requisite technical knowledge in order to run any project successfully. Without the skills necessary to lead effectively, project can quickly fall apart. Availability of people to manage a project is important, but how people is managed to get the best performance is more important. Tapping the potential and motivating individuals and teams to work towards a common goal is a job of project manager. Project managers must be competent in managing the human side of projects as well as the technical components.
Projects are fundamentally about relationships. An excellent project manager always developing and sustaining relationships, then as the result successful projects. Emotional intelligence can help project managers by:
- Provides an ability to use emotions to better understand what is going on with the team members and how to best motivate them to achieve the project objectives.
- Provides them with tools to understand the emotions of their stakeholders to build strong relationships that will provide a fertile environment for a successful project.
- Help them to appreciate the importance and timing of courageous truth-telling.
- Anticipate and recognize some of the breakdowns that occur with people on the team and how to best avoid or deal with them.
- Recognizing the fine line between dealing with project conflict and dealing with bullies or narcissist personalities.
5 comments:
Before you can manage your emotional, you need to analyse who you are? Are you an Openess, Neutral, an Analytical, a Relational or a Decisive person? For sure every one will think that we are analytical person because we are brilliant, we are Master Student, but be ware!...understand the description of each categories! Always use your right brain...........! These categories also can be used to analyse your sub-ordinate as well as your superior and peer. This knowledge then can be used to manage your sub-ordinate, your boss! as well as your peer emotional. Thus EQ is not only for you as a manager! If your organisation aply the 360 degree performance evolution beside KPI or balanced score card thus EQ is very vital! Fikir-fikirlah.
Thanks for this post on emotional intelligence and project management. I like the insights you have provided and I agree with your recommendations.
If you are interested in learning more about emotional intelligence and project management, I have devoted an entire blog to the topic. Please visit: http://eq4pm.typepad.com/
to see what I have been writing about emotional intelligence and project management.
Cheers!
Anthony Mersino
http://eq4pm.typepad.com/
eq4pm@ProjectAdvisorsGroupo.com
Sorry but I left the wrong email address in my previous comment. It should be:
eq4pm@ProjectAdvisorsGroup.com
Cheers!
Anthony Mersino
http://eq4pm.typepad.com/
eq4pm@ProjectAdvisorsGroup.com
To acmersino, thanks for giving me additional information regarding on EI for PM, I've already viewed your blog.
I really appreciate your support.
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